387 lines
25 KiB
Plaintext
387 lines
25 KiB
Plaintext
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Want to start a startup? Get funded by
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Y Combinator.
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October 2014(This essay is derived from a guest lecture in Sam Altman's startup class at
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Stanford. It's intended for college students, but much of it is
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applicable to potential founders at other ages.)One of the advantages of having kids is that when you have to give
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advice, you can ask yourself "what would I tell my own kids?" My
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kids are little, but I can imagine what I'd tell them about startups
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if they were in college, and that's what I'm going to tell you.Startups are very counterintuitive. I'm not sure why. Maybe it's
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just because knowledge about them hasn't permeated our culture yet.
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But whatever the reason, starting a startup is a task where you
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can't always trust your instincts.It's like skiing in that way. When you first try skiing and you
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want to slow down, your instinct is to lean back. But if you lean
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back on skis you fly down the hill out of control. So part of
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learning to ski is learning to suppress that impulse. Eventually
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you get new habits, but at first it takes a conscious effort. At
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first there's a list of things you're trying to remember as you
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start down the hill.Startups are as unnatural as skiing, so there's a similar list for
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startups. Here I'm going to give you the first part of it — the things
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to remember if you want to prepare yourself to start a startup.
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CounterintuitiveThe first item on it is the fact I already mentioned: that startups
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are so weird that if you trust your instincts, you'll make a lot
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of mistakes. If you know nothing more than this, you may at least
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pause before making them.When I was running Y Combinator I used to joke that our function
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was to tell founders things they would ignore. It's really true.
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Batch after batch, the YC partners warn founders about mistakes
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they're about to make, and the founders ignore them, and then come
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back a year later and say "I wish we'd listened."Why do the founders ignore the partners' advice? Well, that's the
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thing about counterintuitive ideas: they contradict your intuitions.
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They seem wrong. So of course your first impulse is to disregard
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them. And in fact my joking description is not merely the curse
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of Y Combinator but part of its raison d'etre. If founders' instincts
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already gave them the right answers, they wouldn't need us. You
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only need other people to give you advice that surprises you. That's
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why there are a lot of ski instructors and not many running
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instructors.
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[1]You can, however, trust your instincts about people. And in fact
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one of the most common mistakes young founders make is not to
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do that enough. They get involved with people who seem impressive,
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but about whom they feel some misgivings personally. Later when
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things blow up they say "I knew there was something off about him,
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but I ignored it because he seemed so impressive."If you're thinking about getting involved with someone — as a
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cofounder, an employee, an investor, or an acquirer — and you
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have misgivings about them, trust your gut. If someone seems
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slippery, or bogus, or a jerk, don't ignore it.This is one case where it pays to be self-indulgent. Work with
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people you genuinely like, and you've known long enough to be sure.
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ExpertiseThe second counterintuitive point is that it's not that important
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to know a lot about startups. The way to succeed in a startup is
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not to be an expert on startups, but to be an expert on your users
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and the problem you're solving for them.
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Mark Zuckerberg didn't succeed because he was an expert on startups.
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He succeeded despite being a complete noob at startups, because he
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understood his users really well.If you don't know anything about, say, how to raise an angel round,
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don't feel bad on that account. That sort of thing you can learn
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when you need to, and forget after you've done it.In fact, I worry it's not merely unnecessary to learn in great
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detail about the mechanics of startups, but possibly somewhat
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dangerous. If I met an undergrad who knew all about convertible
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notes and employee agreements and (God forbid) class FF stock, I
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wouldn't think "here is someone who is way ahead of their peers."
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It would set off alarms. Because another of the characteristic
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mistakes of young founders is to go through the motions of starting
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a startup. They make up some plausible-sounding idea, raise money
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at a good valuation, rent a cool office, hire a bunch of people.
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From the outside that seems like what startups do. But the next
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step after rent a cool office and hire a bunch of people is: gradually
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realize how completely fucked they are, because while imitating all
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the outward forms of a startup they have neglected the one thing
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that's actually essential: making something people want.
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GameWe saw this happen so often that we made up a name for it: playing
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house. Eventually I realized why it was happening. The reason
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young founders go through the motions of starting a startup is
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because that's what they've been trained to do for their whole lives
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up to that point. Think about what you have to do to get into
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college, for example. Extracurricular activities, check. Even in
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college classes most of the work is as artificial as running laps.I'm not attacking the educational system for being this way. There
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will always be a certain amount of fakeness in the work you do when
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you're being taught something, and if you measure their performance
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it's inevitable that people will exploit the difference to the point
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where much of what you're measuring is artifacts of the fakeness.I confess I did it myself in college. I found that in a lot of
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classes there might only be 20 or 30 ideas that were the right shape
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to make good exam questions. The way I studied for exams in these
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classes was not (except incidentally) to master the material taught
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in the class, but to make a list of potential exam questions and
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work out the answers in advance. When I walked into the final, the
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main thing I'd be feeling was curiosity about which of my questions
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would turn up on the exam. It was like a game.It's not surprising that after being trained for their whole lives
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to play such games, young founders' first impulse on starting a
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startup is to try to figure out the tricks for winning at this new
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game. Since fundraising appears to be the measure of success for
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startups (another classic noob mistake), they always want to know what the
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tricks are for convincing investors. We tell them the best way to
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convince investors is to make a startup
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that's actually doing well, meaning growing fast, and then simply
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tell investors so. Then they want to know what the tricks are for
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growing fast. And we have to tell them the best way to do that is
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simply to make something people want.So many of the conversations YC partners have with young founders
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begin with the founder asking "How do we..." and the partner replying
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"Just..."Why do the founders always make things so complicated? The reason,
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I realized, is that they're looking for the trick.So this is the third counterintuitive thing to remember about
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startups: starting a startup is where gaming the system stops
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working. Gaming the system may continue to work if you go to work
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for a big company. Depending on how broken the company is, you can
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succeed by sucking up to the right people, giving the impression
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of productivity, and so on.
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[2]
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But that doesn't work with startups.
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There is no boss to trick, only users, and all users care about is
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whether your product does what they want. Startups are as impersonal
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as physics. You have to make something people want, and you prosper
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only to the extent you do.The dangerous thing is, faking does work to some degree on investors.
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If you're super good at sounding like you know what you're talking
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about, you can fool investors for at least one and perhaps even two
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rounds of funding. But it's not in your interest to. The company
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is ultimately doomed. All you're doing is wasting your own time
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riding it down.So stop looking for the trick. There are tricks in startups, as
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there are in any domain, but they are an order of magnitude less
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important than solving the real problem. A founder who knows nothing
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about fundraising but has made something users love will have an
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easier time raising money than one who knows every trick in the
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book but has a flat usage graph. And more importantly, the founder
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who has made something users love is the one who will go on to
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succeed after raising the money.Though in a sense it's bad news in that you're deprived of one of
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your most powerful weapons, I think it's exciting that gaming the
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system stops working when you start a startup. It's exciting that
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there even exist parts of the world where you win by doing good
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work. Imagine how depressing the world would be if it were all
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like school and big companies, where you either have to spend a lot
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of time on bullshit things or lose to people who do.
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[3]
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I would
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have been delighted if I'd realized in college that there were parts
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of the real world where gaming the system mattered less than others,
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and a few where it hardly mattered at all. But there are, and this
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variation is one of the most important things to consider when
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you're thinking about your future. How do you win in each type of
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work, and what would you like to win by doing?
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[4]
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All-ConsumingThat brings us to our fourth counterintuitive point: startups are
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all-consuming. If you start a startup, it will take over your life
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to a degree you cannot imagine. And if your startup succeeds, it
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will take over your life for a long time: for several years at the
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very least, maybe for a decade, maybe for the rest of your working
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life. So there is a real opportunity cost here.Larry Page may seem to have an enviable life, but there are aspects
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of it that are unenviable. Basically at 25 he started running as
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fast as he could and it must seem to him that he hasn't stopped to
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catch his breath since. Every day new shit happens in the Google
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empire that only the CEO can deal with, and he, as CEO, has to deal
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with it. If he goes on vacation for even a week, a whole week's
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backlog of shit accumulates. And he has to bear this uncomplainingly,
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partly because as the company's daddy he can never show fear or
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weakness, and partly because billionaires get less than zero sympathy
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if they talk about having difficult lives. Which has the strange
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side effect that the difficulty of being a successful startup founder
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is concealed from almost everyone except those who've done it.Y Combinator has now funded several companies that can be called
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big successes, and in every single case the founders say the same
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thing. It never gets any easier. The nature of the problems change.
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You're worrying about construction delays at your London office
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instead of the broken air conditioner in your studio apartment.
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But the total volume of worry never decreases; if anything it
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increases.Starting a successful startup is similar to having kids in that
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it's like a button you push that changes your life irrevocably.
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And while it's truly wonderful having kids, there are a lot of
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things that are easier to do before you have them than after. Many
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of which will make you a better parent when you do have kids. And
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since you can delay pushing the button for a while, most people in
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rich countries do.Yet when it comes to startups, a lot of people seem to think they're
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supposed to start them while they're still in college. Are you
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crazy? And what are the universities thinking? They go out of
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their way to ensure their students are well supplied with contraceptives,
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and yet they're setting up entrepreneurship programs and startup
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incubators left and right.To be fair, the universities have their hand forced here. A lot
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of incoming students are interested in startups. Universities are,
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at least de facto, expected to prepare them for their careers. So
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students who want to start startups hope universities can teach
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them about startups. And whether universities can do this or not,
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there's some pressure to claim they can, lest they lose applicants
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to other universities that do.Can universities teach students about startups? Yes and no. They
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can teach students about startups, but as I explained before, this
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is not what you need to know. What you need to learn about are the
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needs of your own users, and you can't do that until you actually
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start the company.
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[5]
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So starting a startup is intrinsically
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something you can only really learn by doing it. And it's impossible
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to do that in college, for the reason I just explained: startups
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take over your life. You can't start a startup for real as a
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student, because if you start a startup for real you're not a student
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anymore. You may be nominally a student for a bit, but you won't even
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be that for long.
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[6]Given this dichotomy, which of the two paths should you take? Be
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a real student and not start a startup, or start a real startup and
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not be a student? I can answer that one for you. Do not start a
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startup in college. How to start a startup is just a subset of a
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bigger problem you're trying to solve: how to have a good life.
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And though starting a startup can be part of a good life for a lot
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of ambitious people, age 20 is not the optimal time to do it.
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Starting a startup is like a brutally fast depth-first search. Most
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people should still be searching breadth-first at 20.You can do things in your early 20s that you can't do as well before
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or after, like plunge deeply into projects on a whim and travel
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super cheaply with no sense of a deadline. For unambitious people,
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this sort of thing is the dreaded "failure to launch," but for the
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ambitious ones it can be an incomparably valuable sort of exploration.
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If you start a startup at 20 and you're sufficiently successful,
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you'll never get to do it.
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[7]Mark Zuckerberg will never get to bum around a foreign country. He
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can do other things most people can't, like charter jets to fly him
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to foreign countries. But success has taken a lot of the serendipity
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out of his life. Facebook is running him as much as he's running
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Facebook. And while it can be very cool to be in the grip of a
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project you consider your life's work, there are advantages to
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serendipity too, especially early in life. Among other things it
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gives you more options to choose your life's work from.There's not even a tradeoff here. You're not sacrificing anything
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if you forgo starting a startup at 20, because you're more likely
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to succeed if you wait. In the unlikely case that you're 20 and
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one of your side projects takes off like Facebook did, you'll face
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a choice of running with it or not, and it may be reasonable to run
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with it. But the usual way startups take off is for the founders
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to make them take off, and it's gratuitously
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stupid to do that at 20.
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TryShould you do it at any age? I realize I've made startups sound
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pretty hard. If I haven't, let me try again: starting a startup
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is really hard. What if it's too hard? How can you tell if you're
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up to this challenge?The answer is the fifth counterintuitive point: you can't tell. Your
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life so far may have given you some idea what your prospects might
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be if you tried to become a mathematician, or a professional football
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player. But unless you've had a very strange life you haven't done
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much that was like being a startup founder.
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Starting a startup will change you a lot. So what you're trying
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to estimate is not just what you are, but what you could grow into,
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and who can do that?For the past 9 years it was my job to predict whether people would
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have what it took to start successful startups. It was easy to
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tell how smart they were, and most people reading this will be over
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that threshold. The hard part was predicting how tough and ambitious they would become. There
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may be no one who has more experience at trying to predict that,
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so I can tell you how much an expert can know about it, and the
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answer is: not much. I learned to keep a completely open mind about
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which of the startups in each batch would turn out to be the stars.The founders sometimes think they know. Some arrive feeling sure
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they will ace Y Combinator just as they've aced every one of the (few,
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artificial, easy) tests they've faced in life so far. Others arrive
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wondering how they got in, and hoping YC doesn't discover whatever
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mistake caused it to accept them. But there is little correlation
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between founders' initial attitudes and how well their companies
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do.I've read that the same is true in the military — that the
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swaggering recruits are no more likely to turn out to be really
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tough than the quiet ones. And probably for the same reason: that
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the tests involved are so different from the ones in their previous
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lives.If you're absolutely terrified of starting a startup, you probably
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shouldn't do it. But if you're merely unsure whether you're up to
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it, the only way to find out is to try. Just not now.
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IdeasSo if you want to start a startup one day, what should you do in
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college? There are only two things you need initially: an idea and
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cofounders. And the m.o. for getting both is the same. Which leads
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to our sixth and last counterintuitive point: that the way to get
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startup ideas is not to try to think of startup ideas.I've written a whole essay on this,
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so I won't repeat it all here. But the short version is that if
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you make a conscious effort to think of startup ideas, the ideas
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you come up with will not merely be bad, but bad and plausible-sounding,
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meaning you'll waste a lot of time on them before realizing they're
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bad.The way to come up with good startup ideas is to take a step back.
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Instead of making a conscious effort to think of startup ideas,
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turn your mind into the type that startup ideas form in without any
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conscious effort. In fact, so unconsciously that you don't even
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realize at first that they're startup ideas.This is not only possible, it's how Apple, Yahoo, Google, and
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Facebook all got started. None of these companies were even meant
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to be companies at first. They were all just side projects. The
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best startups almost have to start as side projects, because great
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ideas tend to be such outliers that your conscious mind would reject
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them as ideas for companies.Ok, so how do you turn your mind into the type that startup ideas
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form in unconsciously? (1) Learn a lot about things that matter,
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then (2) work on problems that interest you (3) with people you
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like and respect. The third part, incidentally, is how you get
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cofounders at the same time as the idea.The first time I wrote that paragraph, instead of "learn a lot about
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things that matter," I wrote "become good at some technology." But
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that prescription, though sufficient, is too narrow. What was
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special about Brian Chesky and Joe Gebbia was not that they were
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experts in technology. They were good at design, and perhaps even
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more importantly, they were good at organizing groups and making
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projects happen. So you don't have to work on technology per se,
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so long as you work on problems demanding enough to stretch you.What kind of problems are those? That is very hard to answer in
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the general case. History is full of examples of young people who
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were working on important problems that no
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one else at the time thought were important, and in particular
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that their parents didn't think were important. On the other hand,
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history is even fuller of examples of parents who thought their
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kids were wasting their time and who were right. So how do you
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know when you're working on real stuff?
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[8]I know how I know. Real problems are interesting, and I am
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self-indulgent in the sense that I always want to work on interesting
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things, even if no one else cares about them (in fact, especially
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if no one else cares about them), and find it very hard to make
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myself work on boring things, even if they're supposed to be
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important.My life is full of case after case where I worked on something just
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because it seemed interesting, and it turned out later to be useful
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in some worldly way. Y
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Combinator itself was something I only did because it seemed
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interesting. So I seem to have some sort of internal compass that
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helps me out. But I don't know what other people have in their
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heads. Maybe if I think more about this I can come up with heuristics
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for recognizing genuinely interesting problems, but for the moment
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the best I can offer is the hopelessly question-begging advice that
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if you have a taste for genuinely interesting problems, indulging
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it energetically is the best way to prepare yourself for a startup.
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And indeed, probably also the best way to live.
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[9]But although I can't explain in the general case what counts as an
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interesting problem, I can tell you about a large subset of them.
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If you think of technology as something that's spreading like a
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sort of fractal stain, every moving point on the edge represents
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an interesting problem. So one guaranteed way to turn your mind
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into the type that has good startup ideas is to get yourself to the
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leading edge of some technology — to cause yourself, as Paul
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Buchheit put it, to "live in the future." When you reach that point,
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ideas that will seem to other people uncannily prescient will seem
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obvious to you. You may not realize they're startup ideas, but
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you'll know they're something that ought to exist.For example, back at Harvard in the mid 90s a fellow grad student
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of my friends Robert and Trevor wrote his own voice over IP software.
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He didn't mean it to be a startup, and he never tried to turn it
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into one. He just wanted to talk to his girlfriend in Taiwan without
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paying for long distance calls, and since he was an expert on
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networks it seemed obvious to him that the way to do it was turn
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the sound into packets and ship it over the Internet. He never did
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any more with his software than talk to his girlfriend, but this
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is exactly the way the best startups get started.So strangely enough the optimal thing to do in college if you want
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to be a successful startup founder is not some sort of new, vocational
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version of college focused on "entrepreneurship." It's the classic
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version of college as education for its own sake. If you want to
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start a startup after college, what you should do in college is
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learn powerful things. And if you have genuine intellectual
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curiosity, that's what you'll naturally tend to do if you just
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follow your own inclinations.
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[10]The component of entrepreneurship that really matters is domain
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expertise. The way to become Larry Page was to become an expert
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on search. And the way to become an expert on search was to be
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driven by genuine curiosity, not some ulterior motive.At its best, starting a startup is merely an ulterior motive for
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curiosity. And you'll do it best if you introduce the ulterior
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motive toward the end of the process.So here is the ultimate advice for young would-be startup founders,
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boiled down to two words: just learn.
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Notes[1]
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Some founders listen more than others, and this tends to be a
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predictor of success. One of the things I
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remember about the Airbnbs during YC is how intently they listened.[2]
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In fact, this is one of the reasons startups are possible. If
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big companies weren't plagued by internal inefficiencies, they'd
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be proportionately more effective, leaving less room for startups.[3]
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In a startup you have to spend a lot of time on schleps, but this sort of work is merely
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unglamorous, not bogus.[4]
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What should you do if your true calling is gaming the system?
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Management consulting.[5]
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The company may not be incorporated, but if you start to get
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significant numbers of users, you've started it, whether you realize
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it yet or not.[6]
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It shouldn't be that surprising that colleges can't teach
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students how to be good startup founders, because they can't teach
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them how to be good employees either.The way universities "teach" students how to be employees is to
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hand off the task to companies via internship programs. But you
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couldn't do the equivalent thing for startups, because by definition
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if the students did well they would never come back.[7]
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Charles Darwin was 22 when he received an invitation to travel
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aboard the HMS Beagle as a naturalist. It was only because he was
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|
otherwise unoccupied, to a degree that alarmed his family, that he
|
|
could accept it. And yet if he hadn't we probably would not know
|
|
his name.[8]
|
|
Parents can sometimes be especially conservative in this
|
|
department. There are some whose definition of important problems
|
|
includes only those on the critical path to med school.[9]
|
|
I did manage to think of a heuristic for detecting whether you
|
|
have a taste for interesting ideas: whether you find known boring
|
|
ideas intolerable. Could you endure studying literary theory, or
|
|
working in middle management at a large company?[10]
|
|
In fact, if your goal is to start a startup, you can stick
|
|
even more closely to the ideal of a liberal education than past
|
|
generations have. Back when students focused mainly on getting a
|
|
job after college, they thought at least a little about how the
|
|
courses they took might look to an employer. And perhaps even
|
|
worse, they might shy away from taking a difficult class lest they
|
|
get a low grade, which would harm their all-important GPA. Good
|
|
news: users don't care what your GPA
|
|
was. And I've never heard of investors caring either. Y Combinator
|
|
certainly never asks what classes you took in college or what grades
|
|
you got in them.
|
|
Thanks to Sam Altman, Paul Buchheit, John Collison, Patrick
|
|
Collison, Jessica Livingston, Robert Morris, Geoff Ralston, and
|
|
Fred Wilson for reading drafts of this. |